Shipping and Returns

Shipping

At this time, we only ship to the United States.

We offer free shipping on all orders over $35. All orders $35 and under will be charged a flat fee of $8.

We will use USPS Priority Mail or UPS to ship your package. You will receive an email with tracking information once your package has shipped. Please allow 2-3 business days to process your order and prepare it for shipment.

During the COVID-19 pandemic, USPS shipments have experienced delays, which are beyond our control. We appreciate your patience during this time. Your shipment is important. Please know that we and our shippers are working hard to get your package to you as quickly as possible.

Shipping during warm weather months

We want you to receive your Amos and Annie’s products in perfect condition. During the warm weather months, we will limit shipping days to Monday, Tuesday, and Wednesday. This is to reduce the possibility that your shipment sets in a postal facility or trailer over a weekend.

Additionally, if your order contains marshmallows, we will pack your shipment with frozen gel packs to keep the mallows comfy during their journey to you.

Please follow your tracking and make arrangements to take your package inside after delivery so it doesn’t set outside in the warm weather.

Contact us with any questions you have about shipping during warm weather.

Returns

Because our products are perishable, we do not accept returns or exchanges. If you are dissatisfied with your purchase, please contact us to let us know. We want you to be delighted with every Amos and Annie’s product you receive.